Choosing a Heating and Cooling Company

Remember choosing a reputable HVAC contractor to install a furnace or air conditioner is just as important as the equipment its self. The correct installation and knowledge is so important for equipment to run safely, reliably, and at top efficiency. Here is a list of 11 tips to help you out.

 
 

  • You know someone who works for a HVAC contractor. This is already a step in the right direction. I would call them up and see what they can do for you. They probably will have been referred to you anyway by someone who used them. You can ask friends and family if they have used the company before. You might even get a discount. Score!
  •  

  • A reputable HVAC contractor will be able to answer any questions that you have. They will be able to tell you almost direct answers. They will be willing to help and share any awards or certifications that you ask for.
  •  

  • Overall appearance. I know right it sounds silly. You would be amazed how many customers tell me they had a company come out and the second they pulled up to the house they know they made a bad decision. If the person walks up to your door and they look dirty, baggy clothes, hair messy, vehicle trashed, not speaking proper and unorganized then you know you called the wrong company.
  •  

  • A good  HVAC contractor will ask if you have ever had any problems in the past with the system. It is kind of like a doctor asking family history. The contractor wants to learn as much as they can about your system. Say you told them 2 years ago you had a condenser replaced. They will generally check that out just to check the proper installation and status of that condenser.
  •  

  • I would recommend not giving business to a company that is in a hurry to “sell you”  or trying to give you cheap prices over the phone without seeing your system. This is a big sign of a company this will tell you “oh that’s only $500. They come out to the house and check your system and all the sudden that price is $5000. It happens all the time.
  •  

  • Ratings and reviews. When you find a  HVAC contractor do a check on them. I would highly recommend going to the Better Business Bureau and check out the rating and complaints. Remember its a business there is unhappy people everywhere. You will see some complaints and that is okay. If they have been in business for 1 year and have 5 complaints I would steer away. No company is perfect just remember that. I would also go to Google and check out the reviews. if you see a bunch of reviews that the company is dirty and left a mess. I would recommend against them.
  •  

  • If you like to shop around. DO IT. Getting estimates for multiple heating and cooling  company’s is a great idea. You can find one that has a better price, product, military discounts or what ever. There is many different thing you can discover when you shop around. You do not buy the first car you go look out so why do it for a HVAC system. This will also give you time to check those company’s out.
  •  

  • The company should give you a  written proposal. It should should pricing, equipment being installed, labor cost and be detailed to answer questions for you. You want to make sure your get this info because it will be your set in price. You do not want them to go do the job then they say actually it cost $8000 when your paper clearly shows $4000.
  •  

  • Sometimes it pays to have a second opinion. If i had a dollar for every time we have gone out to a house and the previous contractor have them a bid to replace the entire unit and all that was needed was something small and cheap i would have many dollars. We see it all the time.
  •  

  • Can i see your permit. This is a great question to ask a contractor when they come to the door. this will immediately let you know if they are legit
  •  

  • Always fearful when you use rick the neighbor hood handy man. The reason we say this is when something fails or goes majorly wrong he will not pay for it or insure his work. you are then left to figure out those whole process. A little repair rick tried to fix might have now become a major repair that wasn’t the problem in the beginning.

Remember to always use your gut when choosing am Hvac contractor. If it doesn’t seem right it usually isn’t.

 

 

 

5 Comments so far:

  1. I just moved into an older home and I was wondering if I should have my HVAC system looked at, as who knows when the last time it received any care was. You wrote that when choosing an HVAC contractor, look for one that is easy to communicate with and has answers to all the questions you field them. If they can respond to all the questions, it means they are knowledgeable and probably have experience doing this kind of work. Thanks for the great read.

  2. You mentioned to give the company as much information, whether repairs or concerns, so they can make sure things are running properly. We just moved into our home a few months ago, so we don’t have much history on our HVAC system. In this case, would a thorough maintenance check be the best option, to make sure everything is in good working condition?

  3. I’ve been thinking about getting a heating repair service out to our home because we were having some spotty issues last winter. I’m glad that you talked about being able to shop around for heating repair companies, and getting estimates would be good. I think that making sure we’re working with a quality company is the best way to make sure that we’re getting good work done, and that we have a good experience getting our heating system fixed!

Leave a Reply

Your email address will not be published.